Build and maintain strong relationships with contractors and trade partners across designated regions.
Coordinate work orders, assign technicians, and follow up to ensure timely completion of home service requests.
Use CRM systems to track progress, maintain records, and escalate service issues as needed.
The company is a customer-focused organization dedicated to coordinating home services and improving the claims experience for homeowners. It fosters an inclusive, collaborative culture that values accountability, diverse perspectives, and professional growth.
Manage guest reviews and ratings across platforms, responding in a professional and timely manner.
Coordinate follow-up on guest concerns and unit termination workflows with local teams.
Support operational improvements and cross-functional communication to enhance the guest experience.
First Chair Destinations offers exceptional vacation homes in ski towns and coastal retreats, with each property locally managed to high standards. The company emphasizes genuine hospitality and local knowledge, supported by teams living in the communities they serve.
Handle member transactions, inquiries, and online banking support over the phone while promoting a service culture.
Identify sales opportunities by introducing loan programs and credit union products to meet member needs.
Maintain security and fraud-prevention procedures while working toward referral and production goals.
Peak Credit Union is a member-owned financial cooperative that provides banking products, loans, and member support to individuals and local communities. The company emphasizes a friendly, service-focused culture and offers comprehensive benefits, though its employee count is not stated in the posting.
Provide direct support to parents via phone, text, email, chat, video, and social media about their child's educational program.
Maintain accurate records, use the help ticketing system to triage and respond to parent requests, and update databases.
Advise parents on building education program schedules and coordinate with team members to provide consistent information.
OpenEd provides customized, world-class education and resources to over 100,000 students, empowering families across the country. With an eNPS of 79, the company ranks in the top .1% of technology companies and values customer focus, transparency, and continuous learning.
Handle inbound and outbound calls to assist customers and insurance agents with documentation and loan requirements.
Educate callers on required insurance documentation, resolve inquiries, and complete loan transactions accurately.
Maintain customer confidentiality and deliver high-quality support in a fast-paced remote environment.
HUB International is one of North America's largest insurance brokers, offering risk management, insurance, and benefits solutions. With over 500 offices across North America, it fosters an entrepreneurial, collaborative culture focused on employee growth.
Own the member experience from first login to renewal.
Answer tickets, guide subscriptions, and troubleshoot issues.
Build the support team, processes, and knowledge base.
Breeze Workforce Foundation operates BreezeJobFinder, a job-search management platform with a job tracker, AI resume builder, and browser extension. It's an early-stage startup building a support team from the ground up with a focus on bringing the human element back to job searching.
Provides 24/7/365 customer-centered IT support as the first point of contact for all user issues.
Logs, classifies, and resolves incidents and service requests using ITIL-based processes, including account management.
Monitors SLA thresholds, escalates issues, and identifies trends to improve service quality and reduce incident volumes.
DMI is a leading provider of digital services and technology solutions, headquartered in Tysons Corner, VA. Recognized as a Top Workplace, DMI supports public sector agencies and commercial enterprises globally with a culture shaped by five core values.
Master ClearGov's software and provide first-line support across phone, email, chat, and remote sessions.
Investigate, diagnose, and resolve client issues while escalating to Tier 2 when needed.
Partner cross-functionally and create Support Center content to improve the customer experience.
ClearGov builds a financial operating layer for the public sector, helping local governments and school districts manage finances. Over 2,000 public sector organizations use the platform; the culture values transparency, empathy, collaboration, and connection.
Process patient payments and manage payment plans with accuracy and compliance.
Educate patients on billing, insurance verification, and claims-related inquiries.
Resolve billing issues by researching account history and coordinating with internal teams.
Five Star Solutions is a customer service and healthcare billing solutions provider, supporting patient payment and insurance processes. The company fosters a remote work culture with a focus on empathy, accuracy, and compliance.
Act as the frontline voice of Ruggable, delivering excellent consumer service via phone, chat, and email.
Provide timely resolution for inquiries about returns, cancellations, exchanges, orders, and products.
Partner with management and teammates to escalate issues and enhance the customer experience.
Ruggable is a venture-backed DTC e-commerce brand based in Los Angeles, known for patented washable rugs. The company has a loyal customer base and a collaborative team that delivers results in a fast-paced, high-growth environment.